LEARNING TRAQ PRIVACY POLICY

  1. INTRODUCTION Learning Traq (“we”, “our”, “us”) respects your right to privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), the Electronic Communications and Transactions Act (ECTA), and applicable legal regulations of South Africa. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us, our website, or our services.
  2. COMPANY INFORMATION
  • Entity Name: Learning Traq
  • Website: www.learningtraq.co.za
  • Registration Number: [Insert Company Registration Number]
  • Registration Number: 2025/324666/07
  • Registered Address: 29 Copacabana Blvd, Heritage Park, Somerset West 7130
  • Telephone: 0796084375
  • Email: info@learningtraq.co.za
  1. INFORMATION WE COLLECT We collect personal information that you voluntarily provide to us, such as your name, company or institution name, contact details, and correspondence. We may also collect technical data including your IP address, browser type, and website usage data through cookies and analytics tools. In certain circumstances, we may collect information required by law or for contractual and educational management purposes.
  2. PURPOSE OF COLLECTION We process personal information to provide and improve our learning management services, fulfill contractual obligations, manage business operations, comply with legal requirements, and communicate with clients, partners, and users. We may also use information to enhance user experience, develop operational insights, and ensure compliance with industry standards and regulations.
  3. SHARING OF INFORMATION We do not sell or rent personal information. We may share information with service providers, subcontractors, regulators, and affiliates when necessary to fulfill legitimate business or legal obligations. Where information is transferred outside South Africa, we ensure adequate protection in line with POPIA.
  4. DATA SECURITY We employ administrative, technical, and physical safeguards to protect your personal data against loss, misuse, or unauthorized access. However, no electronic transmission or online storage is fully secure, and users accept the inherent risk of sharing information online.
  5. YOUR RIGHTS In accordance with POPIA, you may request access to, correction, or deletion of your personal information. You may also object to processing or withdraw consent where applicable. Requests can be submitted by contacting us at info@learningtraq.co.za.
  6. RETENTION AND DISPOSAL We retain personal information for as long as necessary to achieve the purpose for which it was collected or as required by law. Once retention periods expire, information is securely destroyed or anonymized.
  7. UPDATES TO THIS POLICY We may amend this Privacy Policy periodically to reflect legal, technical, or operational changes. Updates will be published on our website with an updated revision date.

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